Customer Reviews: What Our Customers Say About Our Systems!

Roy Larimer
Dear Mr. Rich: I can’t say enough good things about my new solar water heater. I took your advice and purchased the SkyLine 5 Platinum system. I am an engineer and no stranger to working with my hands so purchasing an all-inclusive “kit” was against my nature. I was expecting a little more of a challenge but to my surprise your deluxe system has an abundance of everything one needs to easily do it yourself. So many times, you get a “kit” that scrimps on the basics like hardware or uses the cheapest stuff you could buy. Your solar water heating kit was Awesome! Thank you for including extra of everything and using the best quality as well. That’s a first for me and made for a very pleasurable experience. My daughter and I installed the complete hot water system in a day and a half. Your color instruction book and online video tutorials made it fun and easy. I spent more time clearing out the attic and removing the old water heater than anything else. The overall quality of the components and workmanship is absolutely top shelf! I couldn’t be happier. This is what “Made in U.S.A.” is supposed to be! Yes it works too! As an engineer I know that it is essentially easy to make something work. It is hard to make it easy. Your design is elegant in its’ simplicity. The differential pump and controller work effortlessly to extract every bit of solar energy from the collectors on my roof and deposit it into the solar water heater in my basement. It is obvious to me that you spent some time refining this design to it’s present point. It is fun to watch the roof collector temp drop as the water heater increases. Even on a cold day, 38 degrees F I got a tank temp of 110 with limited sun. This is in November!! I supplement my domestic hot water heat in the winter with an outdoor wood boiler. This combination means I never use electricity. I connected the electricity to the supplied 80 gallon solar heater/ tank but have never powered it on. Based on the efficiency of this unit I can see that during the spring summer and fall I will have more solar heated hot water than I can use! I thank you again and must also say that your customer service from start to finish was the most pleasant experience one could hope for. I could not be happier, this is the best investment I have made in a long time. Sincerely, Roy Larimer, Palmyra, VA
Mike and Manny

Al and Ashley, Manny and I want to thank you for all that you have done for us over the past several years. You make the best solar water heating system in the country and your service and support are excellent. We wanted to share with you that our company was just voted the Best Solar Contractor in the US Virgin Islands by the readers of the St. Thomas based Daily News newspaper. This is a huge honor down here and frankly, we are humbled. We did not even know we had been nominated so we didn’t even vote for ourselves. But this honor also goes to you both and everyone else at SolarRoofs.com. While Manny and I do strive to install every solar water heating system to the highest possible standards it’s your Skyline panels and the Quick Connects and all the other pieces and parts you supply us that allow us to install the very best system available. Together we make a successful team. Thanks again. And we look forward to many more years of success.

Ed B.
Al, Thanks for the note. Before moving to Africa we spent 17-18 years in Northern California (Fair Oaks, Colusa, & Healdsburg). Our son Tom is a deputy with the Sac County Sheriff’s office. Although he and his wife live in Lincoln, he patrols the area around you. Both of our kids are Del Campo graduates. I’ll include him in the e-mail and ask him to stop by when he’s in your area.You would be pleased to know that the other occupants here at the Rafiki Village are orphans and have NEVER experienced running water from a tap, much less solar hot water on demand. None of them have ever seen or turned on an electric light, and the list goes on. Rafiki Foundation, Inc. has a number of orphanages in sub-Saharan Africa taking care the smallest victims of the HIV/AIDS pandemic, the wars, and all the other stuff that goes on over here making it very unhealthy for kids. In Liberia one out of every five children dies before the age of five. SolarRoofs has helped to make some of that 4 make it, better prepared citizens of our world. Thanks! Your servant and His in Liberia, Ed B.
Casey and Audrie H.
Dear SolarRoofs, We are ecstatic about our new System3 solar water heating system here in Columbia,SC!! Our first electric bill came in at a 31% savings !! And that’s with NO fuzzy math! Performance is more than adequate, even on cloudy days. Your operation is very professional and courteous as well. Please do keep up the fantastic work! Casey and Audrie H. – Columbia, SC
Richard & JoAnn Martin
Gentlemen, here in south-west Florida we have survived the coldest, cloudiest, rainiest winter (set records) anyone can remember. I am happy to report that in spite of the weather we have never run out of hot water. It will be two years now that our electric water heater has been turned off. I must point out that we change the position and tilt of the panels as required which keeps the performance at peak efficiency. Although I don’t pay much attention to the solar water heating system it is not uncommon throughout the winter to see return temperatures in the 130s and 140s… We can’t thank you enough for this fine solar water heating system. If anyone in Southwest Florida would like to see the “HUGE” advantages of a ground mount system feel free to refer them to us. Many Thanks: Richard & JoAnn Martin, Venice, Fl
Chris V.
Hello, Mr. Rich. I wanted to send you a note to let you know that since my solar water heating system went operational in September, I have not had any issues whatsoever, and am experiencing what I feel to be very good to excellent performance from it. Recently, during single-digit temperature days, I was happy to see > 90-degree water temperature fluid coming from the solar collector panels into the heat exchanger. While Missouri lags behind most of the country in the promotion of renewable energy, I would expect some of that new business to be coming from the St. Louis area. If you are in need of a reference to speak with potential customers, please feel free to pass my name and e-mail address on to them. Regards, Chris V. – St. Louis, MO.
Greg M.
Hello, It has been almost a year since I bought my two-panel system from you. (2, 10-01s) I enjoyed the drive up to meet you and I have really enjoyed the money I’ve saved on my FPL bill. The first month my bill dropped 30% but I didn’t believe the solar hot water could have made that much of a difference. I was wrong. I had an energy audit done by FPL and they said after surveying my house that I had already taken the biggest steps in reducing my light bill I could take. I had added insulation and installed the solar hot water system… Thanks for selling me something that does exactly what it says it will do. Best Regards, Greg M.
Joeseph Tardif
The costs are reasonable, the product is of good quality and the results are impressive. Thank you for making the solar collectors so light! Joeseph Tardif – MA
Rick B.
Thanks so much for making a great solar heating system! I’m a computer support technician, and not one who normally does this sort of thing. The fact that I was able to do much of this myself is a testimony to the well thought out hot water system that you’ve developed. I look forward to providing hot water for my family for years to come. Rick B. – TX
Chad Blanchard
Thank you so much for the excellent business to business service SolarRoofs! We’ve been extremely impressed with the very professional way in which all of your product and applications related questions have been answered. Your staff – at every level – has always been prompt, patient, and detailed in assisting us. We would be happy to recommend you. Sincerely, Chad Blanchard of Solar Technologies
Phil S.
Mr. Rich: My compliments to you for your well-designed solar collectors. Mine … went up like a breeze… If I weren’t going on 70 years old, I’d go into business here in Vermont!! Phil S.
Aaron H.
My solar water heating system is installed and working terrific. Thanks! Aaron H. – CA
R.R Emmet
When I assembled my system, I had everything I needed the first time. The solar hot water system has performed extremely well, was easy to assemble, and the best price of any I had looked at. It was really quite easy to do. It works great and I’m very happy I highly recommend the Fireball (now Skyline) 20-01 solar water heating collectors and Al’s customer-oriented business philosophy. R.R Emmet – ID
Tim P.
Just wanted to say thanks for the help via the phone calls in setting up the solar water heating system. …I called on three separate occasions and your reps were helpful and polite each time. Thanks again for your support, it’s a great system for up here in upstate New York!! Tim P.
Kees-Jan
Al, I installed my 2 collector type 2 solar water heater and it works like a charm. I am very impressed with your product, it really is a great kit. If you ever need more references or someone in this area who wants to see before buying, feel free. All and all, a very happy customer here. Thank you and regards,
Jerry G.
To all the folks at SolarRoofs, In August of 2008, I purchased a System 5 from you and I just wanted to follow up and tell you how impressed I am with your product. My system installation was simple and performance is excellent. In these summer months, my old hot water system can go to sleep and even in cold weather the solar heating system is working! I recommend your product to everyone my sincere thanks to you all. Jerry G. – Mastic Beach – NY
Tom R.
Well, it took me a while, not because of the kit but because I have had very little time to install it, but everything is up and running great. I have officially shut off my boiler hopefully for at least the next month and a half. I’m interested to see how the solar water heater works this winter in Vermont. Thank you again for all your help during the install. Tom R.
Ken M.
It works! I finally charged my system several days ago and everything seems to work as designed.. it all appears much simpler from this side of the project. …, overall, the installation went smoothly, thanks in part to your timely technical support….and yes I would recommend this solar hot water system to others. word of mouth means your product is a success. Sincerely, Ken M.
Lonnie and Dave P.
The solar water system is working perfectly. Wednesday we did laundry and all household chores with warm water from Tuesday all before noon and then stored plenty more hot water for evening chores and our wake up use this morning. Lonnie and Dave P. – Maine
Tom Cusson
Dear Rich As of 4pm yesterday I finally got my solar water heating system up and operating. 150f coming off the collectors on this overcast New England afternoon. The system was received in good condition. Took a while to install only because the project begot several other projects at the same time. Actual install was pretty straight forward. … Thanks

Customer Reviews: What Our Customers Say About Our Systems!

Mike and Manny

Al and Ashley,
Manny and I want to thank you for all that you have done for us over the past several years. You make the best solar water heating system in the country and your service and support are excellent. We wanted to share with you that our company was just voted the Best Solar Contractor in the US Virgin Islands by the readers of the St. Thomas based Daily News newspaper. This is a huge honor down here and frankly, we are humbled. We did not even know we had been nominated so we didn’t even vote for ourselves. But this honor also goes to you both and everyone else at SolarRoofs.com. While Manny and I do strive to install every solar water heating system to the highest possible standards it’s your Skyline panels and the Quick Connects and all the other pieces and parts you supply us that allow us to install the very best system available. Together we make a successful team. Thanks again. And we look forward to many more years of success.

Joeseph Tardif

The costs are reasonable, the product is of good quality and the results are impressive. Thank you for making the solar collectors so light!
Joeseph Tardif – MA

Ed B.

Al,
Thanks for the note. Before moving to Africa we spent 17-18 years in Northern California (Fair Oaks, Colusa, & Healdsburg). Our son Tom is a deputy with the Sac County Sheriff’s office. Although he and his wife live in Lincoln, he patrols the area around you. Both of our kids are Del Campo graduates. I’ll include him in the e-mail and ask him to stop by when he’s in your area.You would be pleased to know that the other occupants here at the Rafiki Village are orphans and have NEVER experienced running water from a tap, much less solar hot water on demand. None of them have ever seen or turned on an electric light, and the list goes on. Rafiki Foundation, Inc. has a number of orphanages in sub-Saharan Africa taking care the smallest victims of the HIV/AIDS pandemic, the wars, and all the other stuff that goes on over here making it very unhealthy for kids. In Liberia one out of every five children dies before the age of five. SolarRoofs has helped to make some of that 4 make it, better prepared citizens of our world. Thanks!
Your servant and His in Liberia, Ed B.

Rick B.

Thanks so much for making a great solar heating system! I’m a computer support technician, and not one who normally does this sort of thing. The fact that I was able to do much of this myself is a testimony to the well thought out hot water system that you’ve developed. I look forward to providing hot water for my family for years to come.
Rick B. – TX

Chad Blanchard

Thank you so much for the excellent business to business service SolarRoofs! We’ve been extremely impressed with the very professional way in which all of your product and applications related questions have been answered. Your staff – at every level – has always been prompt, patient, and detailed in assisting us. We would be happy to recommend you. Sincerely,
Chad Blanchard of Solar Technologies

Greg M.

Hello,
It has been almost a year since I bought my two-panel system from you. (2, 10-01s) I enjoyed the drive up to meet you and I have really enjoyed the money I’ve saved on my FPL bill. The first month my bill dropped 30% but I didn’t believe the solar hot water could have made that much of a difference. I was wrong. I had an energy audit done by FPL and they said after surveying my house that I had already taken the biggest steps in reducing my light bill I could take. I had added insulation and installed the solar hot water system…
Thanks for selling me something that does exactly what it says it will do.
Best Regards, Greg M.

R.R Emmet

When I assembled my system, I had everything I needed the first time. The solar hot water system has performed extremely well, was easy to assemble, and the best price of any I had looked at. It was really quite easy to do. It works great and I’m very happy I highly recommend the Fireball (now Skyline) 20-01 solar water heating collectors and Al’s customer-oriented business philosophy.
R.R Emmet – ID

Tim P.

Just wanted to say thanks for the help via the phone calls in setting up the solar water heating system. …I called on three separate occasions and your reps were helpful and polite each time. Thanks again for your support, it’s a great system for up here in upstate New York!!
Tim P.

Kees-Jan

Al,
I installed my 2 collector type 2 solar water heater and it works like a charm. I am very impressed with your product, it really is a great kit. If you ever need more references or someone in this area who wants to see before buying, feel free. All and all, a very happy customer here. Thank you and regards,
Kees-Jan (March 2005)

Jerry G.

To all the folks at SolarRoofs, In August of 2008, I purchased a System 5 from you and I just wanted to follow up and tell you how impressed I am with your product. My system installation was simple and performance is excellent. In these summer months, my old hot water system can go to sleep and even in cold weather the solar heating system is working! I recommend your product to everyone my sincere thanks to you all.
Jerry G. – Mastic Beach – NY

Tom Cusson

Dear Rich
As of 4pm yesterday I finally got my solar water heating system up and operating. 150f coming off the collectors on this overcast New England afternoon. System was received in good condition. Took a while to install only because the project begot several other projects at the same time. Actual install was pretty straight forward. … Thanks,
Tom Cusson

Richard & JoAnn Martin

Gentlemen, here in south-west Florida we have survived the coldest, cloudiest, rainiest winter (set records) anyone can remember. I am happy to report that in spite of the weather we have never run out of hot water. It will be two years now that our electric water heater has been turned off. I must point out that we change the position and tilt of the panels as required which keeps the performance at peak efficiency. Although I don’t pay much attention to the solar water heating system it is not uncommon throughout the winter to see return temperatures in the 130s and 140s… We can’t thank you enough for this fine solar water heating system. If anyone in Southwest Florida would like to see the “HUGE” advantages of a ground mount system feel free to refer them to us. Many Thanks:
Richard & JoAnn Martin, Venice, Fl

Chris V.

Hello, Mr. Rich.
I wanted to send you a note to let you know that since my solar water heating system went operational in September, I have not had any issues whatsoever, and am experiencing what I feel to be very good to excellent performance from it. Recently, during single-digit temperature days, I was happy to see > 90-degree water temperature fluid coming from the solar collector panels into the heat exchanger. While Missouri lags behind most of the country in the promotion of renewable energy, I would expect some of that new business to be coming from the St. Louis area. If you are in need of a reference to speak with potential customers, please feel free to pass my name and e-mail address on to them. Regards,
Chris V. – St. Louis, MO.

Casey and Audrie H.

Dear SolarRoofs,
We are ecstatic about our new System3 solar water heating system here in Columbia,SC!! Our first electric bill came in at a 31% savings !! And that’s with NO fuzzy math! Performance is more than adequate, even on cloudy days. Your operation is very professional and courteous as well. Please do keep up the fantastic work!
Casey and Audrie H. – Columbia, SC

Tom R.

Well, it took me a while, not because of the kit but because I have had very little time to install it, but everything is up and running great. I have officially shut off my boiler hopefully for at least the next month and a half. I’m interested to see how the solar water heater works this winter in Vermont. Thank you again for all your help during the install.
Tom R.

Ken M.

It works! I finally charged my system several days ago and everything seems to work as designed.. it all appears much simpler from this side of the project. …, overall, the installation went smoothly, thanks in part to your timely technical support….and yes I would recommend this solar hot water system to others. word of mouth means your product is a success. Sincerely,
Ken M.

Phil S.

Mr. Rich: My compliments to you for your well-designed solar collectors. Mine … went up like a breeze… If I weren’t going on 70 years old, I’d go into business here in Vermont!!
Phil S.

Aaron H.

My solar water heating system is installed and working terrific. Thanks!
Aaron H. – CA

Lonnie and Dave P.

The solar water system is working perfectly. Wednesday we did laundry and all household chores with warm water from Tuesday all before noon and then stored plenty more hot water for evening chores and our wake up use this morning.
Lonnie and Dave P. – Maine

Roy Larimer

Dear Mr. Rich:
I can’t say enough good things about my new solar water heater. I took your advice and purchased the SkyLine 5 Platinum system. I am an engineer and no stranger to working with my hands so purchasing an all-inclusive “kit” was against my nature. I was expecting a little more of a challenge but to my surprise your deluxe system has an abundance of everything one needs to easily do it yourself. So many times, you get a “kit” that scrimps on the basics like hardware or uses the cheapest stuff you could buy. Your solar water heating kit was Awesome! Thank you for including extra of everything and using the best quality as well. That’s a first for me and made for a very pleasurable experience. My daughter and I installed the complete hot water system in a day and a half. Your color instruction book and online video tutorials made it fun and easy. I spent more time clearing out the attic and removing the old water heater than anything else. The overall quality of the components and workmanship is absolutely top shelf! I couldn’t be happier. This is what “Made in U.S.A.” is supposed to be! Yes it works too! As an engineer I know that it is essentially easy to make something work. It is hard to make it easy. Your design is elegant in its’ simplicity. The differential pump and controller work effortlessly to extract every bit of solar energy from the collectors on my roof and deposit it into the solar water heater in my basement. It is obvious to me that you spent some time refining this design to it’s present point. It is fun to watch the roof collector temp drop as the water heater increases. Even on a cold day, 38 degrees F I got a tank temp of 110 with limited sun. This is in November!! I supplement my domestic hot water heat in the winter with an outdoor wood boiler. This combination means I never use electricity. I connected the electricity to the supplied 80 gallon solar heater/ tank but have never powered it on. Based on the efficiency of this unit I can see that during the spring summer and fall I will have more solar heated hot water than I can use! I thank you again and must also say that your customer service from start to finish was the most pleasant experience one could hope for. I could not be happier, this is the best investment I have made in a long time. Sincerely,
Roy Larimer, Palmyra, VA

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